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MONEYPLANT INVESTMENT ADVISORY IS A SEBI REGISTERED INVESTMENT ADVISOR (INA000007924) HAVING REGD. OFFICE IN INDORE.WE DO NOT OFFER ASSURED/GUARANTEED/PROFIT SHARING/DMAT ACCOUNT OR BROKING SERVICES /PORTFOLIO MANAGEMENT SERVICES.CLIENTS ARE NEVER ASKED FOR THEIR BANKING AND BROKING CREDNETIALS AT MONEYPLANT. DO NOT SHARE YOUR CREDIT CARD/DEBIT CARD/NETBANKING CREDENTIALS/DMAT ACCOUNT CREDENTIALS WITH ANY OF OUR EMPLOYEE. IF YOU ARE BEING ASKED THEN INFORM US ON 7400699990 OR ALTERNATIVELY MAIL US ON SUPPORT@MONEYPLANTRESEARCH.COM.INVESTING IN MARKET IS SUBJECT TO MARKET RISK HENCE READ ALL OUR DISCLOSURE AND T&C CAREFULLY BEFORE INVESTING.
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At Moneyplant Investment advisory we believe in providing a truly personalized service to all our clients. During the course of our relationship, if you have experienced any inconvenience, we encourage you to let us know and give us the opportunity to resolve your concern. We assure you that we will address your complaint quickly and efficiently. Your complaint will also help us improve the quality of our products and services.

Grievance Redressal

1st Level: - Clients can raise their concern or query directly to their respective executive and still if clients are not satisfied with the resolution provided then they can drop a detailed mail at info@moneyplantresearch.com. & support@moneyplantresearch.com. The turnaround time (TAT) of reverting back on issues received at info@moneyplantresearch.com & support@moneyplantresearch.com will be 72 working hours.

2nd Level: - If client is not satisfied with the resolution provided on 1st Level then he/she can escalate the complaint further to our compliance officer Mr. Bhushan Gawande and Amit Malviya by mailing at compliance@moneyplantresearch.com. They are the highest authority at M/s Moneyplant Investment Advisory and can redress the complaint in the best possible manner. The turnaround time (TAT) of reverting back on issues received at compliance@moneyplantresearch.com will be 10 working days followed by concrete investigation over the issue. Any complaint sent directly on 2nd level will go unaddressed without any intimation.

3rd Level:- If client is still not satisfied with resolution offered on level 1 & 2 then he/she can escalate the matter with the regulators at www.sebi.gov.in keeping Moneyplant investment advisory in loop. Above grievance mechanism has been provided to ensure better client satisfaction and bridge the gap between client & Moneyplant investment advisory. Clients are requested to follow above mechanism and hierarchy systems for smooth handling of issues and timely resolution. Clients are also requested to keep Moneyplant investment advisory in loop in each of their mail or else their issues will go unaddressed.

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